Resident Benefits

Online Rent Payments

We accept rent payments online through the Tenant Web Access portal or through the rmResident app. Call Jake at 330.600.4556 Option 4 to set up your online portal! Utilize the Auto Pay feature and never be late on rent again! You can also opt in to build your credit with each rent payment. Sign up for this great feature today!

Fair Lease Agreements

Our lease is prepared and approved by Critchfield Critchfield & Johnston - a top Northeast Ohio law firm - and is designed to be fair and transparent.

Maintenance Requests

All maintenance requests are to be submitted by calling 330.600.4556 option 1. A live operator will answer this phone line 24/7 to make sure that your request is submitted for scheduling and/or emergency maintenance teams are dispatched when appropriate.

Property Inspections

We perform periodic inspections to ensure maintenance issues are addressed in a timely manner and your home is well taken care of.

Quality Repairs

We rely on our skilled in-house maintenance technicians for the majority of our work, ensuring that your residence is left clean and well-maintained after every job. For specialized tasks, we carefully vet our subcontractors to ensure they meet our high standards.

Trust

We strive to always treat you with respect and dignity stemming from our strong commitment to The Golden Rule. We will always treat residents as we, ourselves, would like to be treated.