Resident FAQs
Answers to your common questions
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You have a property I want to rent. How do I apply?
Great! Please click here to be directed to our online application. Be sure to fill in all required information as incomplete applications will not be processed. -
Can you hold a place before I apply?
Yes, a deposit can be made to hold an apartment, at a showing, before an application has been submitted. However, an application must be submitted within 24 hours or we will need to move forward with other applicants. -
What amount is due at lease signing?
We require the security deposit plus the first month’s rent at the time the lease is signed. -
How old do I have to be to apply?
All applicants must be 18 years or older to apply. -
Is the security deposit refundable?
As stated in the lease agreement, the security deposit is refundable IF, a 30-day written notice is submitted as well as the unit is returned to us in the same condition as when you moved in (normal wear & tear accepted). There is a $110 cleaning fee that is subtracted from the final refund amount. -
How do I pay rent?
At Stewardship, we make paying your rent as easy as absolutely possible. Most residents prefer paying online through our Tenant Web Access portal. However, we also have a strong relationship with First Commonwealth Bank that has multiple locations throughout our management radius making it easy for residents to stop in and deposit rent directly into a secure account. If neither of those are preferred, you’re always welcome to stop by our office and pay in person…. We’ve always got a fresh pot of coffee on, and you’re welcome to sit down and address any other maintenance issues, or other discussion topics in person with the right person on our team. It’s easy, convenient and (lastly) we always recommend you “opt in” to our easy credit building feature when paying rent as well. -
I want to get a pet. What should I do?
Each property has its own pet policy. Any pet must be registered through PetScreening, click here to fill out a pet application. Our standard fees are: $200 non-refundable pet deposit and $50 fee per month per pet. Any unauthorized pets will be cause for penalty fees and/or eviction. -
I want to move out, but my roommate wants to stay. What should I do?
Give us a call at 330.600.4556 and choose Option 3 to be connected with Christine. Updated paystubs will be required. A lease addendum will be made to remove you as a tenant and both/all parties are required to sign. If the term of the lease is expired, a new lease will be signed with your roommate. The full security deposit will stay with the tenant staying in the unit. -
My lease expiration is coming and I want to move out. What should I do?
Give us a call at 330.600.4556 and choose Option 3 to be connected with Christine. You are required to give a written 30 day notice prior to moving out. We will ask you to send us an email or text with your name, address, and when you plan to move out. You will also need to provide a forwarding address in order to receive your security deposit back (if applicable). Verbal notice will not be accepted. There are additional criteria that must be met in order to receive your full deposit refund. These details will be provided once a written 30 day notice has been provided.
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Who is responsible for paying for repairs & maintenance requests?
Still have questions regarding maintenance requests? Check out this video link! -
Do you accept Section 8 housing assistance?
Yes, Section 8 housing assistance is accepted and applicants are required to meet our screening criteria which can be found under each listed apartment or home under our Rentals page. -
My lease is going to expire soon...I love my home! How do I renew my lease?
We're glad you love your home! When your lease expires, you’ll automatically transition to a month-to-month tenancy and a default 4% increase will apply. If you prefer a longer commitment, you can renew your lease for 12 months with a 3% increase or for 18 months with a 2% increase. To choose one of these options, simply give us a call, and we’ll be happy to assist you.